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Calvados Louis de Lauriston

General Terms and Conditions of Sale

Article 1: Legal information

The website with the URL www.calvados-drouin-boutique.com is a website of the company Calvados Christian Drouin SAS, which has its registered office at:

1895 route de Trouville (RD677) ; 14130 Coudray-Rabut - France
Tél. : +33 2 31 64 30 05 - Fax : +33 2 31 64 35 62 – Email : coudray@calvados-drouin.com

Limited company with share capital of 881 220 euros
SIRET number: 476 950 027 00039
Intra-community VAT number: FR86 476 950 027
Website registered with CNIL.

Director of Publication: Christian Drouin and Guillaume Drouin

The 1855 website is hosted by 1&1, a company with registered office at 7 Place de la Gare, BP 70109, 57201 SARREGUEMIES Cedex - France. Phone number: +33 970 808 911

Article 2: Scope

These General Terms and Conditions of Sale apply to all orders placed via the Calvados Christian Drouin website or received by fax, post or telephone, irrespective of any terms and conditions set out in documents issued by the purchaser.

The customer acknowledges that he/she has read these General Terms and Conditions of Sale and accepts the terms set out therein. In an event not covered by the General Terms and Conditions of Sale, the distance selling regulations of the country in which the registered office of the company is located will apply. This agreement is governed by French law.

Article 3: Orders

Calvados Christian Drouin will accept orders placed via its website under the terms of the General Terms and Conditions of Sale where stock is available.

If an item is out of stock, we will advise you of the time needed to obtain the product in question or we will offer you an alternative product. The items ordered will be delivered in one shipment.
Upon confirming the order, the customer acknowledges that he/she has read these General Terms and Conditions of Sale and accepts them in full.

Once payment has been received, Calvados Christian Drouin will send you an order confirmation by email.

Calvados Christian Drouin reserves the right to cancel any order that does not comply with our General Terms and Conditions of Sale, as well as any orders from a customer with whom the company has an ongoing legal dispute.

Article 4: Price

Prices on the website are quoted in euro and are inclusive of tax (VAT, duty and all other applicable taxes). Prices also include handling, packaging and storage costs. They do not include delivery costs.

Delivery costs vary according to the weight of items ordered and the country to which they are to be dispatched.

The price indicated in the order confirmation from Calvados Christian Drouin is the definitive price, inclusive of tax (with VAT at the rate of 19.6% in France).

Article 5: Availability

Products are offered while stocks last.
Calvados Christian Drouin cannot be held liable if products are out of stock, leading to a delay in delivery.

Orders are only confirmed when the price has been paid by the purchaser.

In the event of the unavailability of one or more products following confirmation of the order, Calvados Christian Drouin will inform the customer by email as soon as possible. With the customer's agreement, Calvados Christian Drouin may modify the order or refund the amount of the unavailable product(s) to the card used in the order process.

Article 6: Delivery

Calvados Christian Drouin delivers to a number of European countries.

For more information on our delivery methods (price/delivery countries) please look at the following table.

Zone 1: Germany, Belgium, Luxembourg and Netherlands

Zone 2: United Kingdom, Italy and Spain

Zone 3: Austria, Denmark and Irland

Zone 4: Finland and Sweden

Zone 5: Greece, Poland and Czech Republic

Zone 6: Estonia, Latvia, Lithuania, Malta, Romania, Slovakia and Cyprus

 

 

France Métropolitaine

Zone 1

Zone 2

Zone 3

Zone 4

Zone 5

Zone 6

0-1 kg

7.70 €

11.30 €

13.75 €

14.25 €

18.20 €

18.50 €

18.60 €

1-2 kg

8.41 €

12.00 €

14.50 €

15.45 €

19.50 €

22.00 €

22.30 €

2-3 kg

9.13 €

12.70 €

15.25 €

16.65 €

20.80 €

25.50 €

26.00 €

3-4 kg

9.88 €

13.40 €

16.00 €

17.85 €

22.10 €

29.00 €

29.70 €

4-5 kg

10.63 €

14.10 €

16.75 €

19.05 €

23.40 €

32.50 €

33.40 €

5-6 kg

11.38 €

14.80 €

17.50 €

20.25 €

24.70 €

36.00 €

37.10 €

6-7 kg

12.13 €

15.50 €

18.25 €

21.45 €

26.00 €

39.50 €

40.80 €

7-8 kg

12.88 €

16.20 €

19.00 €

22.65 €

27.30 €

43.00 €

44.50 €

8-9 kg

13.63 €

16.90 €

19.75 €

23.85 €

28.60 €

46.50 €

48.20 €

9-10 kg

14.38 €

17.60 €

20.50 €

25.05 €

29.90 €

50.00 €

51.90 €

10-15 kg

16.30 €

21.10 €

24.25 €

31.05 €

36.40 €

65.00 €

67.90 €

15-20 kg

21.90 €

24.60 €

28.00 €

37.05 €

42.90 €

80.00 €

83.90 €

20-25 kg

21.90 €

28.10 €

31.75 €

43.05 €

49.40 €

95.00 €

99.90 €

25-30 kg

21.90 €

31.60 €

35.50 €

49.05 €

55.90 €

110.00 €

115.90 €

 30-50   kg

39.00€ 

54.60€ 

 64.00€

 70.00€

85.00€ 

 145.00€

165.00€ 

50-100  kg 

 58.00€

74.60€ 

 84.00€

90.00€ 

105.00€ 

165.00€ 

195.00€ 

 

 

 

 

 

 

 

 

 

Following receipt of payment, deliveries take from 5 to 15 business days for products in stock, after payment has been confirmed. Non-business days include Saturdays, Sundays and bank holidays, and days when road freight is banned. Delivery times are indicated in the order confirmation emailed to the customer. Orders are delivered to the address supplied by the customer.

Calvados Christian Drouin will do its utmost to fulfill deliveries as quickly as possible.
Average delivery times vary depending on the customer's delivery destination.

Deliveries are carried out within the stated timeframe directly to the recipient, and if the recipient is not at home, a card will be left.

In the event of a delay, unless caused by force majeure, the customer may request a refund. Cases of force majeure, which discharge the seller from its delivery obligations, include war, riots, fire, strikes, accidents and the impossibility of obtaining stock.

Customers are asked to check their packages carefully at the time of delivery so that any errors can be immediately notified to delivery personnel.

The seller cannot be held liable if it is not possible to fulfill a delivery because the address provided by the purchaser during the order process contains errors.

Calvados bottles are delivered in cardboard boxes containing 1, 2, 3 or 6 bottles that can be delivered to the same address in a single delivery.

Article 7: Sales in a foreign country

If products are delivered outside of Metropolitan France, the purchaser is known to be the importer of the product(s) concerned.

All the local taxes, customs duties or any kind of fees are exclusively payable by the purchaser.

Also, the purchaser has to fulfill all the formalities and obtain the necessary authorizations from the local authorities in order to acquire the products. Furthermore, the purchaser has to make sure products comply with local legislations and regulations.

Calvados Christian Drouin recommends buyers to inquire for those obligations to local authorities before any online order on www.calvados-drouin-boutique.com.

Article 8: Payment

The full price of products purchased from Calvados Christian Drouin is payable when the order is placed. Products ordered remain the property of Calvados Christian Drouin until payment has been received in full.

Payment can be made by debit or credit card, by a cheque payable to Calvados Christian Drouin or by bank transfer. An invoice will be issued by Calvados Christian Drouin and sent to the customer at his/her billing address.

Article 9: Right of withdrawal

As stipulated in article L221-18 of the French consumer code, the purchaser can, during a period of fourteen (14) days following receipt of the order, exercise his/her right of withdrawal with no explanation and no penalty other than the cost of returning the goods, which is payable by the purchaser.

Calvados Christian Drouin undertakes to reimburse the purchase price, including outward delivery charges. Refunds will be made within fifteen days following receipt of returned goods. In the event of an exchange, delivery charges for the exchanged product shall be paid by the client.

Good should be returned to Calvados Christian Drouin - RD 677 - 14130 COUDRAY-RABUT - France.

To benefit from the right of withdrawal the purchaser must make a clear, precise and unambiguous declaration of his/her decision.

The declaration of withdrawal must include the following items of information: name of the purchaser, geographical address and where applicable telephone or fax number and electronic address. If a third party other than the purchaser took delivery of the product, the purchaser should indicate in his/her declaration the identity and address of this third party.

Declarations of withdrawal can be made using the form below, provided by Calvados Christian Drouin SAS to purchasers:

 

Standard withdrawal form

 

For the attention of Calvados Christian Drouin SAS. 1895 route de Trouville – 14130 Coudray-Rabut
Email coudray@calvados-drouin.com  - fax : +33 2 31 64 35 62

 

Purpose: Exercise of right of withdrawal – order N° [  ………………………….  ]

 

I hereby inform you of my withdrawal from the contract concerning the sale of the goods listed below - order(s)  N° […………………………………..]

Ordered on     …../ ..…  /……..      and received on    …..  /..…  /…….. 

Item 1 : ……………………………………………………………………………………………………………………………………………….

Item 2 : ……………………………………………………………………………………………………………………………………………….

Item 3 : ……………………………………………………………………………………………………………………………………………….

Item 4 : ……………………………………………………………………………………………………………………………………………….

Others : ……………………………………………………………………………………………………………………………………………….

 

Client's name

……………………………………………………………………………………………………………………………………………….

Client's address

……………………………………………………………………………………………………………………………………………….

……………………………………………………………………………………………………………………………………………….

……………………………………………………………………………………………………………………………………………….

 

Date: …..  /..…  /…….. 

Client's signature:

 

The purchaser can also obtain this form by e-mail from coudray@calvados-drouin. The use of this standard form remains entirely at the purchaser's discretion.

The declaration can be sent by all modes of communication:

-              By post:  Calvados Christian Drouin – 1895 route de Trouville – 14130 Coudray-Rabut

-              Fax: + 33 2 31 64 35 62

-              E-mail: coudray@calvados-drouin.com

On reception, Calvados Christian Drouin SAS will immediately send the purchaser an acknowledgement of the withdrawal on a physical support. 

The purchaser shall not benefit from any right of withdrawal if the goods concerned have been produced to the purchaser's specifications or significantly customized or if, by virtue of their nature, they cannot be resold or are likely rapidly to deteriorate or become obsolete.

The right of withdrawal cannot be exercised for products that have been unsealed or opened after delivery by the purchaser or the person to whom the order was delivered.

Article 10: Retention of title

Goods delivered remain our propriety until they are delivered and fully paid by the purchaser.

Article 11: Personal data

The creation of a customer account with Calvados Christian Drouin requires the customer to provide a certain amount of personal data.

The information required to process orders and manage communications with customers is stored on a secure and confidential basis and is not disclosed to third parties for commercial purposes.

In accordance with Law 78-17 of 6 January 1978, which governs data protection in France, the customer has the right to access and correct any information held that concerns him/her. For the purpose of exercising this right, you have direct access to your personal online account. You can also contact Calvados Christian Drouin in this regard at Domaine Cœur de Lion, RD 677, 14130 COUDRAY-RABUT – France. The processing of such information has been declared to CNIL.

Article 12: Liability

All the product details and photos on the website are provided for information purposes only and do not entail the contractual liability of Calvados Christian Drouin under any circumstances.

Article 13: Applicable law

The original language of this agreement is French. All the articles in these General Terms and Conditions of Sale and all purchases made via the website www.calvados-drouin-boutique.com or by post or telephone are governed by French law. Any dispute that cannot be amicably resolved shall be referred to the courts in the location of the registered office of the company Calvados Christian Drouin.

Article 14: Protection of minors and public health

In accordance with article L. 3342-1 of the French Public Health Code, the sale of alcohol to persons below the age of eighteen (18) is prohibited. In placing an order with Calvados Christian Drouin, customers confirm that they are aged 18 or over.

The abuse of alcohol is dangerous to health. It should therefore be consumed and enjoyed in moderation.

Article 15: Disputes

Queries and complaints always receive our utmost attention, and we always assume that those who take the trouble to alert us to such situations have done so in good faith. In the event of a dispute, customers should contact the company as soon as possible so that we can attempt to resolve the situation amicably.

Article 16: Product warranty

The products sold are materially compliant with the specifications presented to the purchaser by the On-Line Boutique when they are used strictly in accordance with the functions for which they have been sold.

Except as otherwise specified by law, the liability of Calvados Christian Drouin shall in no case exceed the value of the goods as invoiced.




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